Privacy Policy
TocaTel is a service of Paygo Mobile. Paygo Mobile, LLC ("Paygo Mobile") is committed to protecting the privacy of our visitor's personally identifiable information. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is used at our site.
Information We Collect and How We Use It
Paygo Mobile collects key information that is necessary to identify you as a unique user, to establish your account, and to allow us to provide our service to you. Paygo Mobile does not sell or otherwise market information about you or any information used with Paygo Mobile services.
Paygo Mobile does leverage third party services in some areas as part of our service offering. We will not provide the names, email addresses, or phone numbers to any other third party except our service providers who need to use it in connection with providing the specific Paygo Mobile service. Paygo Mobile collects and processes information about demographics and usage of the services that help guide and carry out Paygo Mobile marketing activities. Information usage in this category is general and in no way can be used to identify specific users, phone numbers, or email addresses.
Email addresses
Paygo Mobile respects the privacy of personal email accounts and stores your email addresses as secure information. Your details will not be passed to third parties for their marketing purposes outside of this Paygo Mobile Service without your explicit permission. Paygo Mobile may use email to send you messages about faults and service issues. Paygo Mobile may also use email to keep you up to date with news about the service. If you do not want to be kept informed via email, please contact us at support@tocatel.com
Telephone Numbers
Paygo Mobile respects the privacy of personal mobile numbers. Your mobile telephone number, or the phone numbers of your customers and any telephone numbers used in conjunction with any Paygo Mobile services, is stored as secure information. Your details will not be passed to third parties for their marketing purposes outside of this Paygo Mobile Service without your explicit permission.
Use of Cookies
To enhance your experience with our site, we use "cookies." Cookies are used by your computer's browser to store your preferences. We use both session and persistent cookies. Cookies, by themselves, do not tell us your email address or other personally identifiable information unless you choose to provide this information to us by, for example, registering at one of our sites.
Feedback
Paygo Mobile collects feedback from visitors to our site. In connection with such feedback, Paygo Mobile collect names and email addresses. Paygo Mobile may use the email addresses to contact you regarding your feedback. Paygo Mobile will not provide the names, email addresses or feedback to any other party except our service providers who may use it in connection with providing the services on our site.
Any and all information which is voluntarily submitted in feedback forms on the Website is used for the purposes of reviewing this feedback and improving the Paygo Mobile service and website. Paygo Mobile reserves the right to utilize anonymous information for marketing purposes, for instance by displaying selected comments on the Website or in other communications. Further, Paygo Mobile may from time to time ask you to provide information on your experiences which will be used to measure and improve quality. You are at no time in any obligation to provide any of such data.
Share TocaTel
If a user decides to use our referral tools to inform a friend about our website, service, or special promotion, Paygo Mobile requests you provide the friend's phone number or email address to send out this specific information. Paygo Mobile does not record or reuse this information to market to the friend/recipient. Attachments are strictly forbidden and you expressly agree not to add any attachment to any correspondence send via this Paygo Mobile website. You also agree that you will not use these tools for any other purpose but to share this Paygo Mobile service with others.
Legal Process/Disclaimer
Paygo Mobile may disclose personally identifiable information in response to legal process or when we believe in good faith that the law requires it, for example, in response to a court order, subpoena or a law enforcement agency's request.
Choices/Opt Out
If you prefer not to receive marketing information or wish to fully deactivate your account information from us, send an e-mail to Customer Service at support@tocatel.com . Please note that even if you chose to opt out of PaygoMobile, LLC's marketing, we will continue to send you important service-related communications (e.g., order confirmation or product safety information). However, these are not promotional in nature.
Security
Paygo Mobile has put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online.
All information submitted is protected by our secure server, which automatically encrypts your personally identifiable information so that it cannot be read while traveling over the Internet.
Notification of Changes
Paygo Mobile reserves the right to modify the provisions of this Privacy Statement if deemed necessary. You agree that your continued use of the Paygo Mobile service shall constitute your acceptance of the Privacy Statement.
Contact Us
If you have any questions regarding this statement, or would like more information on our privacy practices, please contact us at support@tocatel.com